Shipping policy

Shipping Policy

Welcome to KAROLIX. We are committed to delivering your order safely and on time.

Order Processing

- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next business day.

Shipping Time

- Standard Delivery: 3–7 business days (depending on your location).
- Delivery times may vary during festivals, sales, or due to unforeseen courier delays.

Shipping Charges

- Free Shipping on all prepaid orders across India.
- Any applicable shipping charges for other order types will be displayed at checkout.

Order Tracking

- Once your order is shipped, you will receive a confirmation email or SMS with your tracking details.
- You can also track your order from the Track Order page on our website.

Delivery

- Please ensure your shipping address and contact number are correct before placing your order.
- KAROLIX is not responsible for delays caused by incorrect address details or failed delivery attempts.

Damaged or Lost Packages

If your package arrives damaged or you do not receive your order, please contact us within 48 hours of the expected delivery date.

📧 Email: supportwearkarolix@gmail.com

Thank you for shopping with KAROLIX.

Rooted in Faith. Designed for Style.